Unfortunately I was also a victim of this type of deception by the platform to which I tried to contact support but it seems that they lack reason and conscience and are so used to just copying and pasting the same thing that they tell everyone from 4 months ago To date, they have not resolved 10 tickets for which there are no longer records of them. This causes them to only tell me that the team is already solving it whenever I deposit to the game account in any crypto. It usually happens that the funds do not appear even in the transactions. What happens is the typical and usual thing that I send them evidence of the Hash that I send them evidence of the transaction from my wallet to the game wallet or rather my profile assuming that according to the team it is going to solve it, which it really doesn't. If I search for the wallet in all of its blockchains, the amounts that never appeared in the game usually appear, but I still get to see their movements without me doing it since we have no control or access to our wallets. the platform thus creating a loss of our assets for not possessing the private keys that of course the platform has.
Here show u some of my assets that never arrived, even there are some transactions from the wallet sending funds that never arrived to game.
BC SUPPORT NEVER HELPS!
